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Legal
Consumer protection (ANPC)
Gloma Pro Systems SRL · last updated: September 2026
If you have a complaint about our services, write to us first at mihai@glomapro.com. A person replies, not a bot, and we try to resolve it directly. If we cannot reach a solution, the options below are available to you.
The Romanian consumer protection authority
ANPC (Autoritatea Națională pentru Protecția Consumatorilor) is the authority in Romania that protects consumer rights. Gloma Pro Systems SRL is a Romanian company, so ANPC is the competent authority for complaints about us. You can file a complaint online or find the contact details of its regional offices on the official website.
ANPC
anpc.ro
The authority's official website and complaint form.
ADR
Alternative dispute resolution
Resolving disputes without going to court, through the ADR directorate within ANPC.
ODR
Online dispute resolution
The European Commission's platform for disputes about services bought online.